I bought a 500 GB external hard disk(Passport) almost a year back. For last 2 months, I have not been able to access the harddisk as it is not detected like an external drive. Whenever I connect the Hard-disk, a DC/DVD icon pops up and when I click it , it shows that "Device can’t be opened due to…

Unable to access my Passport External hard-drive

Alucardx23 January 3, 2013, 11:02pm 2

Be sure to connect the passport directly to the PC, avoid using extension USB cables or USB hubs.