My WD My Book Essential, 1TB, driver was update to version 1.6.0. on May 9, 2012. The SmartWare does not work correctly. You cannot perform the necessary backup. I’ve reinstalled several times the new version, format the drive, reinstalled the original SmartWare that comes with the unit, upgrade th…

The SmartWare of My Book Essential, does not backup

Joe_S May 15, 2012, 1:38am 2

Make sure your Adobe Flash and NetFramework 3.5 are uptodate. That can cause problems updating firmware.

Joe