Petie
1
Hello
I have a WD My Book Essentils 1 T and it makes rumbling or slight knocking noises when it is being written to.
I have a warranty until 3/17/12.
Should I get another and if so, how do I delete the information on it and what is the process in getting another?
Thank you
Peter N.
first verify
if u have a desktop
connect the drive to the back of the computer and the power to a wall socket
if still have the same issue
replace the unit Bro, u can do the rma online from http://websupport.wdc.com/warranty/rmainfo.asp?custtype=end&lang=en
Petie
3
I have begun erasing the drive(laptop) and when it is done I will send it to the address [Delated] at WD is sending to my address.
They will then send me another.
Thank you for your help; perhaps someone else will benefit from this information.