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Advisor
75for80
Posts: 19
Registered: ‎04-03-2011
0
Accepted Solution

Retrieve backed up files to a different pc

If I lose my current system and want to retrieve my backed up files to a new machine, what do I do? It's been a while since I installed this drive - I don't see any Western Digital cd with software on it in my file of installation cd's so I assume that plugging it in to the new machine will give me the installation routine there. Can someone confirm that please. Thank you.

Honored Contributor
Wizer
Posts: 3,894
Registered: ‎04-04-2011

Re: Retrieve backed up files to a different pc

no problem dude...

 

just connect the drive and install Smartware ( if that what you used for backup )

 

once Smartware installed you can retrieve the files to a retrieve content folder.

 

You also have the ability to retrieve the files manually without any software installation

 

connect the drive to your computer and open the folder smartware.stor that has all your files ,  drag and drop/ copy and paste 

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Advisor
75for80
Posts: 19
Registered: ‎04-03-2011
0

Re: Retrieve backed up files to a different pc

Excellent answer - one last thing tho - the software is on the WD drive, right?? As I said, I don't have a cd with WD software in my collection. Anyway, appreciate your input. Thanks.

Honored Contributor
Wizer
Posts: 3,894
Registered: ‎04-04-2011

Re: Retrieve backed up files to a different pc

yup..

 

The Smartware software comes on the drive..  the drive does not come with a CD

Click the Kudos star to say thank you for helpful posts and be sure to come back and 'Accept as Solution' under options for the post that solved your issue.
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