My book essential 1 TB failed in both Quick Drive and Complete Drive Tests, i have fomatted the drive and checked it for errors but still the fails in both test in the wd smartware. Note: it passed the Quick Smart Status firmware: 2.018 Any help pls.

Quick Drive Test and Complete Drive Test

Joe_S November 19, 2014, 7:01pm 2

Use WD format tool and try formatting by writing zeroes. It sound like the drive is going bad. If it is still in warranty contact WD.

Joe

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