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Occasional Collector
mashelejr
Posts: 1
Registered: ‎03-14-2011
0

Problems with 3TB My Book Essential

I recently bought the 3TB My Book Essential for intended use with my Apple TV. I then formatted it to MAC OS Extended so that the Apple TV would recognise it. After I did that I plugged it into my friend's laptop (running Vista) and I worked. but when I plug it into my laptop (running Win 7) it doesn't work. I see it on device manager but it doesn’t appear on my computer, nor am I able to browse its files

Honored Contributor
ThePizzaMatrix
Posts: 4,010
Registered: ‎10-13-2010
0

Re: Problems with 3TB My Book Essential

Hi there, is the drive seen on disk management (Right-click on computer> manage> disk management)?

 

Just so you know, since you formatted the drive as HFS+ for the ATV, your friend's Vista computer should NOT have seen the drive AT ALL unless that computer has a tool that allows Windows to read HFS+ drives since that files system is not supported by Windows.....

 

Are you sure the drive was formatted as HFS+?  Here are a few things to consider between the file systems....

 

*NTFS is the best format for Windows but it's read-only on Macs and is the original format of that drive;

 

*The best File System (format) for Macs is HFS+, but it will only work on Macs and nothing else;

 

*You can format a drive as FAT32, which would allow it to work on BOTH Windows and Mac, but it won't do automatic backups, won't take files larger than 4GB and will have a high risk of data corruption;

 

*You can format it as exFAT, but only works on Macs 10.6.5+ and PCs running Vista SP1 or later, but does not have any of the drawbacks as FAT32, so you can do automatic backups on both systems (Then again, it needs updated computers to use that configuration);

 

*You can have a drive as NTFS to allow to work on any PC and then install on your Mac a free app from the Apple website called NTFS-3G, which allows your Mac to fully use (read and write) to NTFS and also do automatic backups with no restrictions on both systems, but since it is done using the NTFS-3G software, this configuration will only work on YOUR Mac and the others will only read from the drive (But they won't be able to add files).

 

*You can have the drive as HFS+ to allow you to use it on any Mac and then install on Windows a program called  MacDrive (Or similar), which is a software able to allow full HFS+ integration on a PC, meaning that it is the exact opposite to NTFS-3G. However the same rules apply, only PCs with this software will see drives formatted for Macs......

 

So again, I would double check the file system the drive has right now.... If it is trully HFS+ then ask your friend about the program on his computer that allows him to see HFS+ drives, since a clean Windows computer DOES NOT and WILL NOT see it.

 

Best of luck!

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