No where to be found

Hi,

I need help, I’m saving everthing on My Book Essential 3tb. It has been working for 2 years no problem, sunday morning it was working but in the afternoon, it’s no where to be found. The light is on,  I see it with all my devide and it even says that it’s working but if I go on My computer it’s not there. I really have to find a way to get all my file! I will learn from my mistake and do backup of my backup next time but for now I need to find a way, anybody can help me?? pleassssssssssssse! thank you

What OS are you using and does the drive show in Disk Management?

Joe

1 Like

I am currently having the exact same problem and really worried about the files on the hard drive.  

i am using a newly installed windows 7 OS and YES the drive shows up as a device in devices and printers

and yes it shows up under device managment under the disk drive tabs