MyBook 1230 not connecting to computer

Hi Joe_s

My problem is that I dont get how the system can access the drive, carry out various routines that require in & out communication, yet still declare the unit to be working properly. But in reality and despite running, it is deaf dumb and blind to me. Fails to respond to the on/off/reset button and runs non stop until power supply is unplugged. It will continue like this even if the system is shut down. Which leads me to belive that there is a malfunction in the control area, if so, how can this be bypased to enable recovery of data to a more stable or new unit?

It also never shows in device manager as “My Book” only as Wdc WD10…USB Device. Unlike my other unit which does show as My Book.

Any constructive suggestions welcomed!