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Occasional Visitor
S_Henderhan
Posts: 1
Registered: ‎07-19-2010
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My Computer Won't Recognize my My Book

I have a 320g WD My Book Essential hard drive. 

I connected it to my Lap Top last week and an update screen came up, I attempted to update it, but after 3 hours nothing had happened. Now whenever I plug it into any of my 3 USB ports it doesn't recognize it. It's not under my computer and there is no "Eject External Drive" button in the bottom right hand corner of my desktop. But when I plug the drive in, my computer makes a noise indicating it has connected, but there is no way to access it.

 

I was wondering if there is a place I can find an update, or if something else may be wrong with my hard drive.

 

Serial Number: WDH1U3200

Here's the link to the model

http://support.wdc.com/product/install.asp?groupid=110&lang=en

 

Thanks for the help,

 

Steve

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