My Book is recognized, but within 24 hours Windows will not recognize it anymore

WD External Drives External Drives for PC
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I have tried all of that.  That forum is actually for a Windows 7 OS, not the 8.1 OS that I’m using.  However, there is a similar article on the 8/8.1 forum that says the same thing.  That’s the first avenue of approach that I took, then I contacted support for my computer and they uninstalled and then reinstalled all of my USB ports.  And, it happened again.  What I’m trying to find out is if there’s a compatability problem with the 8.1 OS and Western Digital external hard drives.