My Book Essential

ok - I must be missing something - I have several backups on the My Book Essential that show up in different folders when I look at the drive in explore windows…so I can see them.  I had to do a system recovery to reset my computer, but now I cannot restreive them.  How do I retrieve all the files that are on the external hard drive?  When I go to Retrieve on the WD software, it does not let me choose any files?  Any help would be greatly appreciated.  I am sure feeling dumb!  Thanks.

oh - and when I open up the folders with the different dated backups, all the files are all a bunch of compressed back up files…

Welcome to the Community. You can retrieve your files from the smartware UI or by manually exploring the My Book, inside the My Book you will see a folder called smartware.swstor, inside this folder you will see your files. 

Check page 49 of the manual for more information on how to retrieve the backup using Smartware.

http://www.wdc.com/wdproducts/library/UM/ENG/4779-705057.pdf#page=53

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ok - so I have to select and move them from explore windows, the My Book won’t restore them?  I thought My Book would do the restoration?  I can now see them - so this helps…just thought there would be an easier way to restore them all.

Thanks!

You can also restore your files using Smartware, page 49 of the manual.

http://www.wdc.com/wdproducts/library/UM/ENG/4779-705057.pdf#page=53