My Book Essential - Problem with Backup

WD External Drives External Drives for PC
3

I tried to do an update but, the firmware was already current.

However, when I attempted another backup later, it appeared to pick up the small remaining portion from the failed one, so perhaps simply doing another backup when the phoney DISK FULL indicator happens is all that is required.

Seems odd that among all those past postings, no one found such a basic solution.  Hmmm.

Thanks!

John