My Book Essential 3tb External drive

Hi Guys,

I am living in Singapore.

I am having the same problem !!

But my drive still under warranty, logged this case and waiting for RMA number.

I bought my drive on  2012 Feb. and is not even one year, to my surprise.

Just wonder why do such case happen ?

Do not know if my data can be recover or not ?

Guess I have loss some confident on WD products… :frowning: