Thanks for the info. Mine started after I upgraded the firmware and it also is recognized as a ‘USB Mass Storage Device’. When I restart computer, I have to safely remove the drive then restart computer and once Windows 7 is up and running, I plug the power adapter in and then the USB cable into one of the 2 - USB 3.0 slots and it works fine except that it is recognized as a Mass Storage Device. Still no solution. Have been in direct contact with WD support with no luck.
Thanks for the reply.
