Thankyou Mr MacVaio.
And as for Mr Manager, when I say I have been given a commitment, I sure as hope you dont imagine me giving myself a commitment on behalf of WD. So yes, we have contacted WD support and got commitments after commitments till I am almost ready to go to my garage with the drive and a hammer! And additionally, have YOU ever tried contacting WD phone support? Atleast in India? I have phone bills that have nothing to do with me talking to real people when I call WD helpdesks. If you actually refer to the community complaints, you will notice that most people giveup on a resolution after trying to call WD helpdesk twice. We have tried numerous times. In a state of utter frustration when we call WD Helpdesk to listen to the music for over an hour, the frustration does no better then peak!!
