My 2TB MyBook Essential external hard drive won't show

bill_s wrote:


urvi30 wrote:

I have been following with WD support for past two months for a similar problem I am facing, where the power supply cord is not working and the product is under warranty. They have kept me running… (shortened)


Whatever do you mean they (WD?) have kept me running from one commitment to another?  Have any of you attempted to contact WD about this?  Maybe you should.

To Contact WD for Technical Support
http://support.wdc.com/contact/index.asp?lang=en

Maybe Mr. Manager hasn’t read a previous post from Mr. urvi30:

http://community.wdc.com/t5/My-Book-for-PC/Extremely-disappointing-and-unprofessional-company-I-have-ever/td-p/63586

I did, so I think is easy to understand what is the meaning of “they” (WD?). But maybe I’m a robot. :robottongue:

All the best or just luck & patience.