Got disk today. After upgrading with latest firmware and software, couldn’t install WD software - got message: Windows cannot find C:\Program Files(x86)\Western Digital\WDSmartWare.exe. I have subsequently copied files to the disk but would like the back-up software. Where have I gone wrong? I am us…

I have inadvertently abbreviated my error message. It should read: ‘Windows cannot find C:\Program Files(x86)\Western Digital\WD Smartware\Front Parlor\WDSmartWare.exe’. The file is actually located in C:\Program Files\Western Digital and I think it is something to do with my computer being 64 bit.

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Vadir February 23, 2012, 3:06pm 8

What I recommend is to install the latest version of SmartWare, you can download it from here.