fits79
February 26, 2015, 9:56am
1
Hi.
I have the rma code of my damaged external wd hard disk and i don’t know how i can send it to germany from Greece i live.
Is there any help how i do that?
I call ups but it ask me a return service code that i don’t have from the wd emails.
Whas is the procedure to send back the damaged hard disk?
Trancer
February 26, 2015, 6:18pm
2
The following link provides detailed RMA instructions:
http://support.wdc.com/warranty/rmapacking.asp?custtype=end&lang=en
You can access your RMA pre-mailer by accessing your WD Customer Portal from the following link:
http://wdc.custhelp.com/app/answers/detail/a_id/143/
fits79
February 26, 2015, 6:51pm
3
I don’t ask how i send it back to wd but how i call the ups and tell that company that i want to send back one hard disk drive with wd cost not mine.
Is there any chance?
Trancer
February 26, 2015, 9:57pm
4
Maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.
To Contact WD for Technical Support
http://support.wdc.com/contact/index.asp?lang=en
Support by Country
http://support.wdc.com/country/index.asp
fits79
February 27, 2015, 12:11am
5
The hard disk i was buy it isn’t from my region so i can’t send mail support to the europe region i must send mail support to the region i was buy that hard disk.