Help Regarding WD My Passport Ultra

While I understand where you’re coming from, please bear in mind this is a _ User Forum _ and WD has direct communication and support channels for addressing warranty issues. End Users like can not assist with warranty issues.

To Contact WD for Technical Support
http://support.wdc.com/contact/index.asp?lang=en

Support by Country:

http://support.wdc.com/country/index.asp

Regards,