I am trying to update the firmware of my Passport Essentials I downloaded and extracted the zip file I run the file and when it tries to download the module I get the following message: WD Firmware Updater download failed. Check your internet connection; then run the WD Firmware Updater again I …

Firmware download fails

Joe_S February 8, 2013, 6:29am 5

Make sure your USB 3.0 drivers are up to date. If this is an addon card check the manufacturer’s site for updates. USB 3.0 can be a bit buggy.

Joe