Thanks for your reply, but that’s not the same problem, really. My firmware update is supposedly running. I have the “progress bar” (which doesn’t actually show how much progress has been made) and I can see that the updater is using computer memory. I really really need an answer here, please. How long does a firmware update take on a 2TB drive? It’s been running for so long now that we’ve even had a brown out. It still looks like it’s going, but I don’t know if the drive is even going to work anymore! Could someone please respond?
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