Received a message to update firmware to 3.1.0.11C and SmartWare from 1.6.0 to 1.6.2. SmartWare lists the current drive firmware “revision” as 1.012; no “version” is mentioned anywhere. Drive is attached by USB2 to a Vista64 SP2 desktop. Downloaded the updater software but when I run it as Administ…

Firmware Update 3.1.0.11C for My Book Essential USB 3.0

Alucardx23 August 19, 2012, 9:09pm 2

Try updating the firmware on another computer, but if the hard drive is working fine you can skip the firmware update.