We purchased a WD My Book Essential and backed up for the first time without problems. Now when requesting back up we receive error message that ‘Files Not Backed Up’ and the reason being ‘object reference not set to an instance of an object’. Help please!!!

Files Not Backed Up

WD External Drives External Drives for PC

WD_User January 2, 2010, 5:35pm 6

I am experiencing the exact same problem. Hopefully, when I check back, TS will have resolved the problem? Thanks in advance for information to resolve this issue.