External driver WD disconnection

WD External Drives External Drives for PC
1

Hello,

My external driver shuts down after 10 minutes although I set the extinction after 30 minutes. What is more, a message always appears: external driver can not be displayed 

Could you help me?

Thanks a lot

2

That’s estrange…

Let me ask you, do you encounter the issue in another USB device or with another computer?