10-23-2011 02:49 PM
I have a WD My Book Essential 3Tb drive, and it used to work for about 6 months properly. Now I have problems. After I plug it into a laptop, it works for several minutes, and then flashing light becomes steady and the drive stops working, Windows Explorer doesn't see it any more. I tried with a different laptop - same thing. Please help!!!
10-27-2011 08:12 PM - edited 10-27-2011 08:12 PM
thanks, I will try to get another cable. I don't have any desktop computers tough, just several laptops, and I tried some of them with the same result.
10-28-2011 04:49 PM
I have same issue though I have not tested on multiple machines. Mybook non-response... I have a passport that works fine on all usb ports, no issues. What I found out that is interesting is that: With the Mybook, if I short power input (not USB, but power input) for a few seconds, then my Drive is immediately recognized on the next plug-in. (Seems like the input bleed resistor is bad; just a theory!!) This is the second MyBook that I have had these symptoms with.
I Plan to lobby for a Passport to replace; seems to be no issue with Passport.
11-22-2011 05:32 PM - edited 11-22-2011 05:33 PM
well, I still don't have any desktop available, but I purchased the same exact drive and tokk both USB and power cables from that new one and tried them with my existing drive - same result.
11-22-2011 08:50 PM
It sounds like there is a problem with the drive or the circuit board. Contact WD about a RMA.
12-16-2011 02:31 PM
Same problem for me.... when i connect my mybook 2TB, it only shows the drive unlock partition and only remain visible for like 30-40 seconds then disconnect and then reconnect automatically... if i press the unlock drive during it's short visible time it just open but disconnect again after some times... Please Please give me solution..i dont want replacement... i want my data back... Thanks..