My WD My Book Essential was working completely fine until yesterday, which was the first time I hooked it up to my new computer (Dell laptop with Windows 8, if that’s relevant). When I first hooked it up to the new computer, the computer did recognize it and I was able to view the files within it …

Computers do not recognize my WD My Book Essential

Marsha64 January 6, 2013, 10:51pm 4

We found the solution … it doesn’t work to usb 3.0 but we’re able to view it at usb 2.0