I have a WD MyBook Essential. I want to reformat the drive to the Factory Default to work on Windows 7. Whenever I try to execute QuickReformat, after selecting the factory format, I receive the error message: “Your WD external drive is in use. Please close all open applications and try again.”
I have rebooted. I have disconnected the MyBook and plugged it back into a different USB port. Nothing works. I keep getting this same error message.