Since your My Book model has hardware encryption, it is not possible to recover your files by connecting the internal hard drive directly to the computer. I recommend you to contact tech support directly for further support. Follow the link below.
Tech support
| Forums | News and Announcements | Register | Help | Forum Guidelines |
Copyright © 2021 Western Digital Technologies, Inc. All rights
reserved.
|
Trademarks
|
Privacy
|
Community Terms of Service
|
Site Terms of Use
|
Copyright
|
Contact WD
|