WD external HD won't let me in

biff_g · June 28, 2013, 8:32pm

greetings…

i have a WDG1U5000 (500 G) hard drive that has worked perfectly for 5 years but as of the other day something went “bump in night”.

when i try to open files i get a message that says "the operation cannot be completed because

you don’t have the necessary permission."

anyone have any idea what my problem is?

thanks.

Ichigo · June 30, 2013, 7:12pm

Hi, if possible try using another USB cable, you can also use DLG to run a test. Check the link below for more information.