mega211 wrote:
i am having the same problem and its simply discussing that they cannot help. i have too many important data on my device and cannot afford to delete them. NEVER AGAIN WILL I OR RECOMMEND SOMEONE TO BUT ANY PRODUCT WITH THAT BRAND. i honestly feel sick as i bought two for my research.
if you bought two you must certainly should have a backup
then replacing should be a no brainer
if you only had the files on one drive :confounded: that’s something else
did you try the steps already provided by the other users?
