WD Smartware Problem

WD External Drives External Drives for Mac
3

I got Tech Help on the line and the tech told me that although the hardware is compatible with MAC, the software is not. There was nothing I could do to make it work. I sent it back to Amazon.com and reodered the My Passport for MAC drive. I think it was very misleading for Amazon.com to say it was compatible with MAC, just because it could be reformatted and used with Time Machine.