WD My Book Studio Failure

Hello,

Thank you for your reply.

The HDD is pugged into a power protection device as is the computer. I have tried other recepticles on this unit as well as plugging the HDD directly into the wall to no avail. It seems the HDD is getting power, but this last time it was making a “ticking” noise, like something was stuck? Further the light on the front of the unit that goes up and down, ala Knightrider, is not moving and the HD is not “moving” or making any noise as it normally does when booting up or downloading info.

My drive has two firewire connections and one connection that looks like a mini usb. Not only do I not have a connection of that type I don’t know how to get it to one of the connections on my Mac.

The Drive does not show up on the desktop, like it normally does, nor does it show up on the Time Machine as a choice. The disk utility showed no hardware found on the Thunderbolt drive.