Hi there. I bought a WD My Book last week and it arrived on the weekend. I seem to be locked out of the drive - after I managed to set a password on the Smartware software and now it won’t let me into the drive at all. I can remember the password no problem and have gone through a lot of the troub…

WD My Book 1TB locked out

cae02 January 21, 2010, 4:50pm 4

If you are using 10.4.x Tiger, try using either Leopard 10.5.x or Snow Leopard 10.6.x.

Since you have no data, I would try above before returning/replacement.