05-04-2011 01:02 PM
Hello, currently we are investigating an installation failure when installing the Smartware for Mac 18.104.22.168 update. At this time users who are on Power PC based machines (non-Intel) may not be able to install the software. We are currently investigating this issue and the version 22.214.171.124 may be unavailable for download.
If you are not able to install, we recommend using the Smartware for Mac version 126.96.36.199 while this problem is being investigated.