I bought the 500GB My Passport for Mac so that I could backup my Mac Laptop at school. Every year the school district “wipes” the entire hard drives in our desktops, which is a real inconvenience to the teachers, especially to power users like myself. I backed up the hard drive to the My Passport- not stopping to think that it was backing up the system software also. Duh! So when I tried to restore all my files back to the drive in the laptop I got the message that informed me there was not enough room on my laptop to restore to. Good grief, there went all my important documents and programs.
So I bought the 1TB My Passport for Mac, thinking that I could restore my backup in the larger drive. The drive would not let me restore the files from the original 500GB Passport drive. Just would let it happen.
I really need to recover all the date from my laptop that I backup to the My Passport. Would appreciate any help or advice you can give. I was trying to get help from WD support, but maybe someone can redirect me…
While a power user, not very tech savvy.