Remove password WD My Passport on Mac

WD External Drives External Drives for Mac
1

I’m using my Passport on Mac as Time machine backup drive but unfortunatelly the drive is password protected. It was a Windows drive but I formated it to mac OS. I only can unlock it via the WD Unlocker app on the drive but I cannot remove the password. 

I need the drive unlocked permanently to be able to restore the Maverck OS at boot. 

Any suggestions? 

in Windows the drive is seen but no partition is recognized. 

2

Hello,

If you format the drive it should delete the password protection. You can also remove it using the WD Smartware or the WD Security software.

3

It should have deleted but for some reason it didn’t. 

WD SmartWare for Mac >>> This does not recognize the external drive :cry:

WD Security for Mac >>> “WD Security.app” is damaged and can’t be opened. You should move it to the Trash.

Any other suggestion? 

4

Hello,

I recommend you contact support directly for assistance with this issue.

General Phone Support

5

Hi,

It worked! 

Somehow, the system recognized the drive once the WD SmartWare app has been enabled. I could restore the OS from Time Machine disk.