Problem unlocking hard drive on other mac computer

WD External Drives External Drives for Mac
2

Hi guzis, welcome to the WD Community. Whenever you connect your password-protected drive to a computer that does not have the WD SmartWare software installed, you can still access the virtual CD partition on your drive, and install the WD SmartWare software as usual. You will not be able to access the data portion of your drive.

To unlock the drive without the WD SmartWare software installed:

  1. Start the WD SmartWare Drive Unlock utility by either:

• Using your computer’s file management utility to open the WD SmartWare virtual
CD and double-clicking the Unlock file.

• Double-clicking the WD SmartWare virtual CD on the desktop and doubleclicking
the DriveUnlock icon.