I recently reached capacity on a My Passport 1.0 Tb drive used for storing movies. I bought another My Passport (same model and capacity) and transferred roughly half the movies to the new disk. This worked well until I rebooted the computer. Now it no longer recognises the second disk. I went back …

My Passport not recognised

Alucardx23 January 6, 2013, 9:21pm 2

It’s possible that the passport is not receiving enough energy to work correctly, avoid using USB extension cables or USB hubs.