Hello
Up until yesterday - all was working fine with this disk. I think it got knocked by something however and since then I haven’t been able to read / write to it, or even see it mounted to the desktop on my Mac.
On booting up it will make an intermittant high pitched ticking noise straight away and if I touch the disk itself it is vibrating / spinning for a while but then after a while (a minute or so) it will make a small bleep sound and stop spinning / vibrating. I guess that this is when the disk stops spinning because it’s unable to mount. The small LED light flashes slowly on and off, while trying to mount. Later on, after it has failed to do that, it is on constantly.
I have ordered another cable but am more or less convinced I will have to go to some place for data recovery. If I do have to send it out, will they probably not be able to mend the disk? Will they have to remove the actual disk from its container to access the data? (I am just interested / curious to know their likely method)
I did try connecting this USB2 disk to my partner’s iMac, but got the very same noise.
Disk utility (on the Mac) won’t work as my disk cannot mount.
Any suggestions will be gratefully received. I hope it’s not broken now since I have a lot of my photos on it.
UPDATE 1: The disk is quiet and seems to be spinning inside (slight vibration) but still has not mounted to the desktop. The light is still pulsing. Earlier (about 15 minutes ago) it had made three bleeps, then a pause, then two bleeps.
UPDATE 2: I tried to boot the Mac up from cold with this disk attached - but it wouldn’t boot until I had pulled this disk out from the USB port. I guessed it was this that was preventing the computer to start as the chime kept going off in the Mac (like a reset P RAM noise). After I pulled the Passport disk out, it booted up OK, minus this disk.
Best regards
Paul.