My Book keeps unmounting and error code 36 when I transfer files

WD External Drives External Drives for Mac
1

Hi,

I have a 500GB My Book (WD5000D032-000) which is out of warranty as I have had it for a few years now.

It is formatted with FAT and when I try and transfer large files/folders from either another external hard drive or my Mac Book Pro, I get an error code 36 saying a certain file does not have permission, even though the folder permissions are both read and write!

Also when I try and format the drive, it un mounts itself.

This is very frustrating. Does anyone know a solution?

I am using a Mac Book Pro OSX 10.6.8

Thanks,

Mike

2

Chances are the drive is not going to work on the OS you have

Try another computer with an older OS

you can also try first aid

3

Use the disk utility to run a test.

http://wdc.custhelp.com/app/answers/detail/a_id/866/session/L3RpbWUvMTMzOTAwODc5OC9zaWQvc0t6OEVfWms%3D

4

I have run disk utility.

Why wont it work on my current OS?