My Book Essential Drive - 2TB - Can't get it to work AT ALL!

Hi

I just bought this drive and since I run a Imac I did reformat to the Mac standard format right from the get go.  I then saw a message telling me that there was an update to the firmware available. I said Great!!! and downloaded the firmware and followed the instruction to the letter( disconnecting and rebooting the computer and reconnecting the drive. My Imac did not even the presence of the drive. It did not mount it . Thank god I bought an exchange policy from the store. It goes back tomorrow unless someone has a real suggestion as to how I can get to work oroperly.

Thanks

It seems that there is a lot of people with the same situation with the firmwares on all kinds of WD drives. It looks like they are sabotaging themselves…