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Occasional Visitor
BAreEhD
Posts: 2
Registered: ‎11-03-2013
0

My Book Essential 3TB Not in Finder

Hi,

 

My My Book Essential 3TB external drive connected via USB is no longer showing up in Finder after upgrading to Mavericks. I've read about the issues surrounding Mavericks, however most seem to be with the drives showing up as empty, whereas mine doesn't appear at all.

 

Once it appeared in Disk Utility, however I ejected it in an attempt to get it to mount and now I'm stuck with it not appearing at all. Here's the log from DU:

 

2013-10-29 17:55:21 -0230: Disk Utility started.

2013-10-29 17:55:43 -0230: Mount of “My Book” failed
2013-10-29 17:55:59 -0230: Verifying partition map for “WD My Book 1130 Media”
2013-10-29 17:55:59 -0230: Starting verification tool:
2013-10-29 17:55:59 -0230: Checking prerequisites
2013-10-29 17:56:46 -0230: Problems were found with the partition map which might prevent booting
2013-10-29 17:56:46 -0230: Error: Some information was unavailable during an internal lookup.
2013-10-29 17:56:46 -0230:

2013-10-29 17:56:46 -0230: : Some information was unavailable during an internal lookup.

2013-10-29 17:57:06 -0230:

2013-10-29 17:57:54 -0230: Eject of “WD My Book 1130 Media” succeeded

 

Can anyone please help me?

 

Thanks

Staff
John012
Posts: 1,579
Registered: ‎03-01-2013
0

Re: My Book Essential 3TB Not in Finder

Did you check if the drive works with another computer with an earlier OS?

 

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Occasional Visitor
BAreEhD
Posts: 2
Registered: ‎11-03-2013
0

Re: My Book Essential 3TB Not in Finder

Hi John, thanks for your reply. Since my original post I did indeed check it with another computer that hasn't yet upgraded and it did work.

Staff
John012
Posts: 1,579
Registered: ‎03-01-2013
0

Re: My Book Essential 3TB Not in Finder


BAreEhD wrote:

Hi John, thanks for your reply. Since my original post I did indeed check it with another computer that hasn't yet upgraded and it did work.


Good.

 

This means the drive is still functional and the problem is with the new OS.

 

As you might now, when a new OS is released we need to wait for updates so our current devices can work with the new technology.

 

This appears to be the case on this one.

Click the Kudos star to say thank you for helpful posts. And be sure to come back to click the 'Accept as Solution' button for the post that solved your issue.
Advisor
MacGuru100
Posts: 20
Registered: ‎10-29-2013
0

Re: My Book Essential 3TB Not in Finder

<script type="text/javascript" src="chrome://YouLoop/content/YouLoop_script.js"></script>

John at WD said: As you might now, when a new OS is released we need to wait for updates

 

 

 

Uhmmmm, you had copies of Mavericks months and months BEFORE it was released for testing.

 

What is "NEW" for users, is NEVER supposed to be NEW for vendors.

 

*Epic-Fail

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