I think it’s solved now - the disk was being put to sleep when not in use for a while I did two things -
1. using Smartware I went into Settings / Set Up Drive / Drive Settings /Settings / Sleep Timer and set it to ‘Never’. (that alone didn’t work)
- In Mac System Preferences select Hardware/Energy Saver and unclick ‘Put hard disks to sleep when possible’ .
Seems to be working OK now.