Hard disk issue

WD External Drives External Drives for Mac
2

Hi there,

You can follow the steps outlined below:

1.Plug the drive with a different USB cable

2.Plug the drive to a different computer

3.Connect the hard drive to a different USB port.

4.Look for the drive under device manager and disk management.

If you want to replace the HDD, you will need to contact WD Support:

http://support.wdc.com/contact/index.asp?lang=en