Thank you for the help. I have kept trying and researching.
I think the issue is the version of “Passport” that I have “WD5000ME”. Looking at the support / download pages I think this passport doesn’t support WD Smartware. I may be wrong but that is the conclusion I have reached.
I’ve ran the Firmware upgrade, but this only worked for one of “My Books” I guess the other was up to date. The “Passport” though is not recognised by the Firmware update. Both of the “My Books” are recognised by my version of WD Smartware “v1.3.3.8”, but the “Passport” is not.
Cheers
If anybody can either confirm tmy conclusion about the passport not being supported or tell me how to fix the issue if I am wrong, then again it would be greatly appreciated.
