WD10EADS fails Quick Test

[bcs0228]

Put together a brand new computer a month ago:

ASUS P7P55D LE

Intel Core i5

WD10EADS 1TB green caviar drive

Windows 7

Computer has been freezing intermittently since day one. I kept thinking it was a compatibility problem but I just ran the Western Digital Data LifeGuard Diagnostics and the drive fails the quick test with the following error message:

Quick Test on drive 1 did not complete. Status code = 07 (Failed read test element), Failure Checkpoint = 109

Then ran an extended test and the extended test passed. What the ....?

How can the drive fail the quick test but pass the extended test?

Today, bought a WD1001FALS drive and it passes all tests and runs without freezing.

Should I return the WD10EADS for a refund?

[ricochet]

Greetings,

The initial results of your testing are not good.  I'd recommend that you back up your data (now) as a precaution.  It is possible for a drive to fail a quick test, but pass the extended.  If you encounter the same error two or more times after testing, I would RMA or replace the drive.  If you wish to test the drive further, perform a low level format (Write Zeros), selecting Full Erase when promted.  If the drive errors again, you have a confirmed failure.

[carolina]

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