wd10ezex - help

Need help

I have 2 drives. C & E

Old E drive is dying

Purchased WD10WZEX

Installed using same cable system as old drive… No changes

Microchip board sees drive

Microsoft 7 does not

What can I do. Is this a jumper issue

Cannot access this drive

Help

Check if the new hard drive is recognized on the Disk management window, if it is, you provably need to format it. 

How to partition and format a WD drive on Windows (8, 7, Vista, XP) and Mac OSX