Two WD Elements 1042 USB Devices

WD Internal Drives Desktop & Mobile Drives
1

I have two  WD Elements 1042 USB Devices.

But when they are pluged in at the same time, only one is recognited by win7.

If I plug in one WD Elements 1042 USB Device and one WD Elements 1023 USB Device, they work well.

I think that I should change the device name from WD Elements 1042 USB Device to other, but how?

Could you help me?

Thanks

Sam Sun

2

Hello,

This normally happens when the drive are trying to get the same letter due to the signature of the drive and one of the units gets inactive.

The following link will assist you to overcome this.

http://wdc.custhelp.com/app/answers/detail/a_id/6571/session/L2F2LzEvc25vLzEvdGltZS8xNDA0MzI4Mzk0L3NpZC84RUNQcWlZbA%3D%3D

3

Thank you so much.

Sam