Just bought new WD15EURS 1.5TB . In Bios and Win XP SP2 shows only 500gb. Tryed on new PC with Win 7 - same showing 500 GB. Any help here?
Plug your serial number into here: http://websupport.wdc.com/warranty/serialinput.asp?aspsid=159003587&custtype=end&requesttype=warranty&lang=en
What does it tell you your drive is (model number etc.)? Also where did you purchase the drive?
Your question is a FAQ.
If you have a Gigabyte motherboard with an Xpress Recovery BIOS, then see the following thread for an explanation and solution:
http://forum.hddguru.com/lost-partition-hitachi-1gb-hdt721010sla360-t15662.html
Some Asus motherboards appear to be similarly affected:
http://community.wdc.com/t5/Desktop/1-5-tb-black-is-now-reading-500-gb/m-p/244840#M6711
