issue : 2 weeks before it crashed and windows ask for chkdsk to repair two days ago found that it was offline ( still in usb external case) today pulled out and test , show error code and smart C5 was about 3xx wd tools quick test and extend test fail. 06 quick test on drive 2 did not complete …

Harddisk error

RoloX2 October 28, 2011, 11:00pm 3

I would suggest returning it for a new replacement/refund rather than RMA for a refurbished one.